A Patient Filed A Complaint! | Wednesday Checkup | Doctor Mike


Comments • 8 938

  • Savannah13
    Savannah13  1 hours back

    I'm a pre-med student I would love to work in the ER one day!

    • Lovee Sammi
      Lovee Sammi  4 hours back

      Smart and good looking 😍

      • pbgd3
        pbgd3  10 hours back

        Should have boarded him with Neuro.

        • Olivia Wycoff
          Olivia Wycoff  16 hours back

          Well when I had a stress fracture in my back I kinda had the same symptoms and they only found it in a MRI not a x-Ray

          • sam pittman
            sam pittman  17 hours back

            jack ass this is not a scene from a movie, set scene? You are a douche bag. Does hippa allow you to spill your idiot thoughts about patients? You are not much a doctor. Refer him to someone else who has compassion.

            • Izzy
              Izzy  18 hours back

              Assuming that because a patient has stressors in life, that's what's causing/impacting the severity of pain is a mistake many doctors make. What you don't realize is that those of us with chronic pain manage much higher levels of pain than the rest of you. What's considered acute pain for most is the norm for a chronic pain patient, so we can function at a higher level with more pain. Us patients know our own bodies. I would perhaps not insist on an MRI, but trying to explain away a person's pain in a condescending manner and "blaming" mental health is HORRIBLE from a patient perspective. That said, the follow-up you suggested as well as staying open to referring out for an MRI and specialist in the future - was a good approach I think. It can be very provoking for chronic pain patients to hear the same-old same-old "you're probably stressed" when we know our bodies well enough to know that's not it. When I've had the same thing happen, I tend to check out of the conversation and just agree to whatever and then leave, because it's incredibly mentally taxing to feel like you're not being believed. Intentions don't matter AT ALL to the person who's in pain. If a doctor is the nicest person I've ever met but does nothing for me - I leave their office in the same state I came in and it's made no difference to me except waste my time.

              • Javsamca
                Javsamca  20 hours back

                This happened to my mom, she has a stressing job and doctors had told her the same thing, that practically everything is in her head. She doesn’t have it and gets furious thinking every doctor tells her she is crazy, so maybe that patient was the same, until they see the test done and they are physically fine they won’t accept it.

                • mick cv
                  mick cv  21 hours back

                  You did sound like a spiritual guru guy from your story. People go to doctors for hard treatments, whether right or wrong. If they want to relieve stress or take homeopathic remedies they will just look it up online (which they probably have a lot). I think you’re a good doctor just explaining why this happened

                  • KEL
                    KEL  1 days back

                    Doctor Mike, don't worry people always complain about something... well everything. You can never satisfied them, just do you! That's all that matters. We are always here to support you! Keep doing what you are doing!

                    • Kenneth KCC
                      Kenneth KCC  1 days back

                      i thought it was going to be a complaint to the board. Disappointed

                      • sanji1989
                        sanji1989  2 days back

                        Was with a doctor since I've been sick for more than a week and requested a blood test and she was insisting its only virus and how I did not need antibiotics nor blood test and asked me to return after 2 weeks to see if I was feeling better. That same day felt so ill I went to emergency and they said the same thing. I then requested to have a blood test done and after all the fuss, they did. Guess what. The doctor was like "how was I even able to wait this long without a blood test?" Lesson, most people know their bodies well, if you don't give something to show like a paper, tendency is its just a well thought out guess. A simple xray would be good for him to see if at least if his bones were aligned after his prior surgery. Some doctors these days can get quite lazy at times to get proper evidence. Not all doctors of course.

                        • Tommy Jarvis
                          Tommy Jarvis  2 days back

                          God, my doc threw painkillers at me for months before physio sent me for MRI. Got taken into surgery that night

                          • 2eleven48
                            2eleven48  2 days back

                            I'm no doctor, but given the circumstances, as stated here, I'd have arranged for him to have a MRI. The patient was clear what he wanted. Then, depending on the results, move on forward to decide what happens next.

                            • Rebekka Vango
                              Rebekka Vango  2 days back

                              There would be no point though, in his examination of the patient he didn't find anything all that concerning and he even said he would write the MRI prescription in a week after he tried PT, which is reasonable. There would be no point in doing a costly MRI when its not necessary.

                          • Breg
                            Breg  2 days back

                            Wow even though you weren’t in the wrong, the fact that you still found a way to “improve” is inspiring. Shows that even when you didn’t screw up, you can take a step back and still access how you could have gotten a better outcome.

                            • lili5393
                              lili5393  2 days back

                              There's nothing you could have said to make it better. The patient went in wanting proof that he was right about his worries and lost sight about what the real issue was, which was the pain. I did patient billing for a while and people would complain all the time that the doctor 'did nothing' or the doctor told me to rest or the doctor told me exercise. And they would almost always be upfront about not receiving medication or about it being one day since the appointment and following the doctors orders and them not being 100% already. They would be upset that they were billed for 'nothing'. And it sucks because people do have a misconception about what doctors are supposed to do and often times it seems like what they're really looking for is maybe a drug pusher instead of a licensed doctor. I can't speak for the patient you saw but that's my take. It's unfortunate but you were just trying to help him.

                              • Selena Li
                                Selena Li  2 days back

                                Why does he look like he's in a green screen?🤔

                                • Kinjiru731
                                  Kinjiru731  2 days back

                                  It seems to me like it's hard to help a patient who is being deceptive about whether or not they are satisfied with your proposed solution to the problem.

                                  • nave gristle
                                    nave gristle  2 days back

                                    "Overly spiritual"? What the hell does it mean

                                    • Day Cg
                                      Day Cg  3 days back

                                      Guy probably wanted Drugs,a doctor given vacation, claim disability money or a reason to quit his job

                                      • Axel Amid
                                        Axel Amid  3 days back

                                        Man you are good but you must understand that you can t serve meat at a vegan restaurant if he wanted an mri you should gave hime one cuz that s what he wanted simply that maybe he felt like you tried to sell him something that he do not consider helpful at all... sometimes you must put aside the kindness you ar serving to the others and give him what he wanted and after that if he wouldn t solve anything i assure you, he would get back to you for what you wanted to serve to him. Remember you can t serve meat at a vegan restaurant.... just give them what they want, if they get "hurt" that s how they will learn and you don t have to feel bad for that..

                                        • Table For 1
                                          Table For 1  3 days back

                                          I think my mom is that kind of person. She doesn't go to doctors, and she never takes me to regular check ups because she doesn't trust them. When I ask why, she says that she doesn't trust them because they always offer her pills for her being nervous about the visit.

                                          • Lisa Christine
                                            Lisa Christine  3 days back

                                            Good on you Dr.Mike for wanting to take a step back to learn how to better handle different patients when explaining treatment options!❤️

                                            • Marek Czarnecki
                                              Marek Czarnecki  3 days back

                                              Seems to me, guy walks in, "I don't know why my back hurts. I would like a treatment that could help find the problem - rapidly - and in any event wouldn't hurt." You: "I don't know either, but I'm going to prescribe some touchy feely stuff which might help, but might leave you in severe pain for a week." Have I misinterpreted ?

                                              • PHILL SWIFT HERE WITH FLEX TAPE

                                                FBI OPEN UP

                                                • Poulami Mazumder
                                                  Poulami Mazumder  3 days back

                                                  I have had similar experience at my hospital..

                                                  • Elena Land
                                                    Elena Land  4 days back

                                                    You come across as an arrogant arse so maybe that’s why
                                                    And also when this person realises you have made a video about him he will complain
                                                    You didn’t share his name but you don’t have to for him to contact a medical board
                                                    Unless of course you get so many complaints that it won’t be obvious which patient it’s about

                                                    • Braden Irwin
                                                      Braden Irwin  4 days back

                                                      As a Physical Therapist who treats patients with low back pain every single day. Patients feel as if they are their diagnosis. I love that Dr. Mike speaks to this. Great great work doc.

                                                      • Dooley H
                                                        Dooley H  4 days back

                                                        Dr. Mike, you're a good doctor. Don't invest any effort into convincing people that you mean well. That is already a given. Learn how to calibrate the person by talking less, listening and observing more. You would have seen that the guy had already made up his mind that he wanted an MRI. How? His body language and his tonality. You can learn this by studying Rapport from NLP (Neuro-Linguistics Programming). In that guy's case, your well-meaning effort occurred as "not listening to him". Your zeal in talking him out of his idea rubbed him the wrong way as "negating him." He politely nodded his head but walked out of the meeting getting angrier. Hence, the complaint after the fact. You would have seen all these signals five minutes into the conversation.

                                                        • xXMx_G4MINGXx
                                                          xXMx_G4MINGXx  4 days back

                                                          I need a Doctor like you though, these haters man.

                                                          • Chris Longhurst
                                                            Chris Longhurst  4 days back

                                                            Not wrong about stress and back pain. I’m a sufferer of arthritis and recurring slipped discs from L3 to S1 and know personally that the pain I experience is heightened, and sometimes crippling, when I’m stressed. I have also conditioned myself to play many sports even though I have back problems, so I understand that the patient can hike even with back problems.

                                                            • Kitty Animations
                                                              Kitty Animations  4 days back

                                                              My sister got written up at work because her coworker did their job wrong...

                                                              • Jeannette Ke
                                                                Jeannette Ke  4 days back

                                                                I agree with understanding “good intentions & bad outcomes”. It’s quite a common issue when people always see the bad side of things from the start 😕i’m still grappling with articulating my good intentions accurately.

                                                                • Alexander Barba
                                                                  Alexander Barba  4 days back


                                                                  • Di Be Nini
                                                                    Di Be Nini  4 days back

                                                                    Sana sana 😘

                                                                    • Jessica Rose Thompson
                                                                      Jessica Rose Thompson  4 days back

                                                                      Totally thought this was going a different direction at first because of a problem that I had regularly had with doctors while I was in high school. I had a doctor that when I went to him about something that was bothering me he would do the same thing as you and that is check in on my daily life and what stressors I had in my life, and I had a lot lol but he would take those and diagnose any problems I had as a symptom of stress. This made me have to see specialists to get anything diagnosed because he didn't want to do tests. The biggest example of this is in my freshman year I had whooping cough and it took 2 months to get diagnosed because every time I went to see him he would say its stress and refer me to a psychiatrist. Eventually, I asked to see a lung specialist who did the simple blood test to get this diagnosed. Because of this delayed diagnoses I almost got expelled from school because of lack of attendance with no medical reason. At the time of all of this my parents and I were very upset, looking back I understand that whooping cough in my area was extremely rare and stress can cause symptoms to worsen and I probably would have benefitted from taking his advice but at the time but I wasn't ready to hear it and I had a more pressing medical condition that I wish he would have addressed. He has since left family practice and now I am in college and have a different doctor with whom I have a great dialog and I trust greatly and I am seeing a psychiatrist for mental problems. Sorry, this was long, your video just made me think about this, not that you did this in any way, but do you have any thoughts?

                                                                      • Amy McGrath
                                                                        Amy McGrath  4 days back

                                                                        Dr. Mike, just be yourself and do your best. I feel the same way as you when people say negative things about me.

                                                                        • youngsoul B
                                                                          youngsoul B  4 days back

                                                                          I’ve heard about the different studies where they’ve done MRI, different types of scans (CT, PET etc) and the person were completely healthy but the scan still showed some abnormalities - but what I don’t agree with is that, I get the whole reasoning behind a MRI not resulting in a treatment if the person has no symptoms, but if something do show up on the MRI AND there is pain involved then the MRI should be valuable and should lead to some sort of diagnosis and treatment.
                                                                          Because I don’t think that, comparing someone with a lot of pain (who even has had surgery) with someone who has zero symptoms is a valid reason to not give them a MRI.
                                                                          I’m not saying that you did anything wrong - I’m more referring to these studies cause a lot of doctors use this study as a reason to not order a MRI.

                                                                          And I think it’s a completely different case if the patient does experience symptoms AND something does show up on the MRI compared to someone who isn’t experiencing any pain or showing any symptoms.

                                                                          • misterandylink
                                                                            misterandylink  4 days back

                                                                            As someone with a herniated disc, I can see where this guy is coming from. Patients who have never gone to the doctor don't understand that they have agency. When you told him that you don't recommend the MRI, he probably took away that if he pressed the issue then he would look like someone either faking their injury or that something would go on his medical record that makes doctors more hostile to him. If you really think you need something then request it. In this specific case he would still need to go through physical therapy because that's the major improver of symptoms. In these types of situations I think it's better to just send them to a specialist because that's what they really want and need.

                                                                            • Tiana Young
                                                                              Tiana Young  5 days back

                                                                              As I trainer I appreciate this SO MUCH!!! People want a quick fix so often, but lifestyle (and mental) changes can make such an incredible difference.

                                                                              Surgeons WANT to do surgery. Looking for a problem’s quick fix will usually lead to more and more problems.

                                                                              • Tarek Arabi
                                                                                Tarek Arabi  5 days back

                                                                                Imagine going to a doctor and he recommends a book 😂

                                                                                • Estella Tsivikou
                                                                                  Estella Tsivikou  5 days back

                                                                                  When I just clicked on this video, I was like, why would someone file a complain about him, because he's too nice?

                                                                                  • Captain Daddy
                                                                                    Captain Daddy  5 days back

                                                                                    As someone who’s dealt with many doctors over the years I have to say I’d much prefer some compassion. I’ve been to doctors for hearing loss my whole twenty three years of life and they never show me an ounce of compassion compared to Doctor Mike. When I described my inability to hear one doctor just said “pop your ears, it’s the pressure” which I KNOW but I CANT because of the scar tissue from numerous past surgeries is what I think is causing the pressure but through my anxiety from his standoffish attitude I couldn’t get myself to explain that, so I just nodded, left, and haven’t been to another ENT since. Even though I feel the pressure and slight ache constantly I refuse to let myself go because I can’t handle being treated like an idiot again.

                                                                                    • redneckgirl587
                                                                                      redneckgirl587  5 days back

                                                                                      Speaking of back pain would you speak on the connection between knee pain and back pain. I was told that if you have knee pain it can cause you to have back pain due to trying compensate for the knee pain. If that makes sense

                                                                                      • Kate Merritt
                                                                                        Kate Merritt  5 days back

                                                                                        Pretty much anything lower body can impact the back. Or upper body for that matter. When you have an injury, your body tries to protect it, so it changes how you walk, sit, stand etc. Stress is similar as it affects posture too. Changes in posture, especially with tension cause muscle fatigue that travels. I hope Dr Mike does do a video on it! I would love to hear his opinion on it.

                                                                                    • I G
                                                                                      I G  5 days back

                                                                                      My back would hurt after 9 miles of hiking

                                                                                      • Nancy St Clair
                                                                                        Nancy St Clair  5 days back

                                                                                        If the patient felt that way, why couldnt he just tell doctor mike upfront. Instead he pretended to go along when really he was in disagreement.

                                                                                        • John Flanagan
                                                                                          John Flanagan  6 days back

                                                                                          Dealing with idiots, narcisists and down right criminals. Part of life beyond the doctor patient thing. 10%...you're kidding me. Way more than that. You seem to be a decent guy. Many of us aren't. So many...

                                                                                          • Ana Morales
                                                                                            Ana Morales  6 days back

                                                                                            Dr. Mike, we need more doctors like you in America. The way you treated this patient is one of the reasons why I would like to go to an osteopathic school (instead of an allopathic). I've shadowed before and it's crazy how doctors prescribe medications upon medications to treat the symptoms and not the cause. Most doctors don't take the time to know their patients. No one wants to understand the importance of a good diet, exercise, mental health, etc. Americans are obsessed with medication and doctors are not educating patients how they should.

                                                                                            • Rushilwiz
                                                                                              Rushilwiz  6 days back

                                                                                              4:36 went full NYC